Information We May Collect. Fans.fm strives to limit our collection of personal information solely to only such information as needed to maintain and provide the services sought by our users. We may collect and store the information that you enter and provide to us through our site or through third party vendors of the Fans.fm to process purchases, update you on events, respond to your requests, customize future options for you, improving our website and online marketing efforts and for communicating with you.
The categories of personal information we may collect include your name, telephone number, e-mail address, selected user name and password, subscriptions, preferences, usage and other related information. Fans.fm does not, at this time, collect or maintain any bank account or credit card account information. All purchases of products, services and content through fans.fm are processed through a third-party vendor, Stripe.com. If you submit any personal information, you can be assured that we shall not sell, lease, or share your personal information with or to any third parties, except as set forth in this policy.
We may collect and process information about the content you access and the content creators that you support, including your subscriptions, preferences, usage and access. We may, from time to time, provide summarized information regarding usage, content views and plays, subscriptions, preferences, and related information, without any personally identifying information, to our customers, namely, our content creators utilizing our platform, in order to provide them with information regarding the popularity, plays, usage and access of their content.
We may use the personal information that you submit and other data collected through the website to contact you regarding the website and the services provided by Fans.fm and its affiliates, and to provide you with updates regarding the website and to otherwise provide you with information or services that you may request. We may also from time to time use your personal information to send you e-mail messages or marketing materials regarding the services of Fans.fm and its affiliates. You may opt out of receiving any such communications by sending an email to email@example.com.
Log-In Information. We may collect general informal that web browsers, networks, servers and mobile devices may make available, including, but not limited to, browser type, operating system, mobile network, IP address, unique device identifiers, language preferences, referring site(s), and/or time of access. Fans.fm generally collects this information when you set up your account, access our platform or make changes to your account.
Usage Information. We generally may collect information about your usage of our platform and services. This information may include, date and time of usage, episode plays, subscriptions, preferences, and related information. We use this information for analytical purposes and to review and update our services and performance from time to time. We may also provide this information, without any personal identifying information, to our content creators to provide them with performance information regarding their content hosted on our platform.
For Creators. Fans.fm will store information and content posted by content creators using our platform that is intended for public access and distribution, which may include podcast names and identifiers, metadata, episode titles, photos and brand information, as well as the podcast audio/video content itself.
Personal Data retention. We retain your Personal Data for as long as necessary for the purposes outlined above, or for other important purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements. If you have an account with us, we will typically retain your Personal Data for a period of 90 days after you have requested that your account is closed or if it's been inactive for 7 years.
Not Intended for Children. The Fans.fm website is not intended for children under the age of 13, and does not knowingly collect any private information from children.
Sensitive Personal Data. We generally do not request certain sensitive personal data, including health information, racial status, religious beliefs, political affiliations or related information. Should such information ever be collected we would generally ask your explicit consent. We may collect information regarding demographic information, including age and gender, if provided by you.
Fans.fm may disclose the personal information collected from this website to third parties in the following circumstances:
If you do not want us to share your information as outlined above, or if you would like to review or revise any personal information that you have submitted, please let us know, by sending an e-mail message the e-mail address or by mail to the Fans.fm at the address listed below. A list of third parties who may be provided access to information as outlined above, will be made available upon request.
Users shall be provided with an option to opt-in or opt-out prior to the sharing of any information or data with any third parties other than as outlined herein, or if such information is to be used for any other purposes beyond the purpose for which the information was originally collected or subsequently authorized. If you wish to specifically limit the use and disclosure or your personal information, please contact Fans.fm at the contact information outlined below.
Fans.fm may receive personal information regarding you that you submit through the use of and access through the Fans.fm website, through third party vendors or otherwise. Fans.fm will make reasonable efforts to protect any personal information transmitted by you through this site to protect such information from loss, misuse and unauthorized access, disclosure, alteration, or improper disposal. Visitors to this site should be aware that no internet transmission is ever completely secure or error-free. E-mail or internet-based communication sent to or from this site may not be secure, and you should therefore take special care and precaution before forwarding any personally identifiable information to Fans.fm via e-mail or via internet communication. Fans.fm has and will implement reasonable safeguards, from time to time, aimed at limiting the risk of a security breach. Such safeguards may include:
As may be required by applicable law, we strive to enable you to exercise your rights as provided by applicable data protection laws, which may include:
There may be exceptions to the rights above under applicable law. Where you make a request to us as part of these rights, we will always try to respond to your satisfaction, although there may be situations where we are unable to do so.
Depending on the laws of the country and state where you live, you may have other rights in respect of your personal information. If you wish to exercise any legal right in respect of your personal information, please contact us at the contact information below.
Upon your request as outlined above, or upon your cancellation of your account, Fans.fm will delete all data associated with your account. We may maintain security backups of all material and data for disaster recovery purposes. Generally, Fans.fm maintains these backups for a period of up to 30 days. Once your account is termination or your request is processed, no copies of backups of your information will be maintained beyond this 30 day period to destroy backups.
Except as otherwise governed by international or federal law, these terms and conditions will be governed by the laws of the Commonwealth of Massachusetts applicable to contracts entered into and performed exclusively in that state. Any court of competent jurisdiction sitting within Essex County, Massachusetts will be the exclusive jurisdiction and venue for any dispute arising out of or relating to this policy, to the fullest extent permitted under applicable law.
If you have any questions or concerns, please contact us by e-mail at firstname.lastname@example.org.
May 23rd, 2019